I ordered * items for Christmas:* **-Aduro Grip-Clip Universal Rearview * Mirr...

GetHuman-girseti's customer service issue with Groupon from November 2018

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The issue in GetHuman-girseti's own words
I ordered * items for Christmas:* **-Aduro Grip-Clip Universal Rearview * Mirror Phone Mount. * Order ************ **-UComfy Neck & Shoulder Heat* Wrap* Order *************Both items show that the USPS carrier delivered both. ** was delivered on November ** & ** was delivered on November **. I did not receive either item. I called the local post office (Four Peaks Post Office) and was told that the carrier would be notified so he can check all of the boxes around mine. If found, he will put in my box. These are not P.O. boxes. They are neighborhood group boxes. I have not heard anything. I was told that I could file a claim with them for a refund. I would rather have the * items. Do I have to order them again and be charged. It will take too long if I wait for the claim to be settled.
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Customer service issue
Reported by GetHuman-girseti
Nov 26th, 2018 - 10 mons ago
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GetHuman-girseti started working on this issue
Nov 26th, 2018 1:44am