* of us went to Saddleback Brewery with a Groupon, which we told them upon arrival. We...
GetHuman1624503's customer service issue with Groupon from November 2018
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The issue in GetHuman1624503's own words
* of us went to Saddleback Brewery with a Groupon, which we told them upon arrival. We then told them again at the end of the tour. We got the tour, glasses, growler, and wings as promised. One person ordered additional food, yet we were charged $** after reminding them we have a groupon. So not only was the groupon purchased, but another $** was spent because they didn't redeem it after telling them multiple times.
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