* of us went to Saddleback Brewery with a Groupon, which we told them upon arrival. We...

GetHuman1624503's customer service issue with Groupon from November 2018

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The issue in GetHuman1624503's own words
* of us went to Saddleback Brewery with a Groupon, which we told them upon arrival. We then told them again at the end of the tour. We got the tour, glasses, growler, and wings as promised. One person ordered additional food, yet we were charged $** after reminding them we have a groupon. So not only was the groupon purchased, but another $** was spent because they didn't redeem it after telling them multiple times.
GetHuman1624503 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1624503
Nov 26th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 93824 others
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Timeline
GetHuman1624503 started working on this issue
Nov 26th, 2018 1:14am