* of us went to Saddleback Brewery with a Groupon, which we told them upon arrival. We...

GetHuman1624503's customer service issue with Groupon from November 2018

93824 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1624503's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1624503's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1624503 will want to follow the link below to head to their help center. We will check on GetHuman1624503 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1624503 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1624503's own words
* of us went to Saddleback Brewery with a Groupon, which we told them upon arrival. We then told them again at the end of the tour. We got the tour, glasses, growler, and wings as promised. One person ordered additional food, yet we were charged $** after reminding them we have a groupon. So not only was the groupon purchased, but another $** was spent because they didn't redeem it after telling them multiple times.
GetHuman1624503 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1624503 fixed the problem
We are waiting for GetHuman1624503 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1624503 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1624503
Nov 26th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 93824 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1624503 started working on this issue
Nov 26th, 2018 1:14am