I contacted your live chat to tell them that I had ordered a couple of things and thank...
GetHuman1623604's customer service issue with Groupon from November 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1623604's own words
I contacted your live chat to tell them that I had ordered a couple of things and thankfully noticed that the address is incorrect. So i was able to cancel those ones and I re ordered the same item and put in my new address then checked out. And i checked my email and it still had my old address attached! He told me i couldnt cancel my order or edit it..I get that he cant edit, but theres NO WAY you guy cant cancel the order. Amazon takes care of this issue with no problem. Theres absolutely NO way im not getting my money back. I realize that the first time it was my fault, but i clearly went back cancelled and reordered and put in my new address and it automatically changed it back to my old one. These are Christmas gifts, and theres just no way im losing out on my money. I have no problem re ordering again but i need that order cancelled.
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