I would like a refund or compensation for the redeemed voucher to Austin steam train, n...
GetHuman-spgwin's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-spgwin's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-spgwin may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-spgwin's own words
I would like a refund or compensation for the redeemed voucher to Austin steam train, north pole flyer. I reserved and purchased tickets for * adults to have adult seating with a table. It was not as advertised, not fun for all ages we had no leg room and no table. They gave children whistles so it was literally a * hr ride of children blowing whistles I am not happy and will attend another steam train event. I have written two reviews, the *st one they responded to and had an attitude of tough luck ride a different themed train ride with them next time. I want a refund or compensation. It was not as advertised and I made reservations to have accommodations of a table that we never received. This was our *st and now last experience with them! Very over priced for the experience we had.
GetHuman-spgwin did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-spgwin fixed the problem
We are waiting for GetHuman-spgwin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.