I would like a refund or compensation for the redeemed voucher to Austin steam train, n...

GetHuman-spgwin's customer service issue with Groupon from November 2018

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The issue in GetHuman-spgwin's own words
I would like a refund or compensation for the redeemed voucher to Austin steam train, north pole flyer. I reserved and purchased tickets for * adults to have adult seating with a table. It was not as advertised, not fun for all ages we had no leg room and no table. They gave children whistles so it was literally a * hr ride of children blowing whistles I am not happy and will attend another steam train event. I have written two reviews, the *st one they responded to and had an attitude of tough luck ride a different themed train ride with them next time. I want a refund or compensation. It was not as advertised and I made reservations to have accommodations of a table that we never received. This was our *st and now last experience with them! Very over priced for the experience we had.
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Groupon

Customer service issue
Reported by GetHuman-spgwin
Nov 25th, 2018 - 3 mons ago
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GetHuman-spgwin started working on this issue
Nov 25th, 2018 7:14pm