Please explain the step by step procedure for using Groupon.

GetHuman-gderman's customer service issue with Groupon from November 2018

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Help with my Groupon issue
GetHuman-gderman's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gderman will want to follow the link below to head to their help center. We will check on GetHuman-gderman later to make sure it's all set or try to help escalate.
The issue in GetHuman-gderman's own words
trying to buy a Smog check deal but I don't have a printer or know how to use my Smartphone for this. ... How do I use Groupon. I get that I buy a deal and you debit my credit card but do I have to print out the deal (I don't have a printer) or do I have to record the deal on my Smartphone (I have a Smartphone but I don't use it much and have limited experience). How does it work?
this info is not available on your site.
Explain the step by step procedure by email to *****@***.com
I am not a new customer but I don't remember how to use Groupon.
I looked all over your website for this info and could not find it.
I have an issue with Groupon too
How GetHuman-gderman fixed the problem
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Groupon

Smog check for Auto ****
Customer service issue
Reported by GetHuman-gderman
Nov 25th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-gderman started working on this issue
Nov 25th, 2018 5:19pm
GetHuman-gderman indicated the issue is not fixed yet.
Nov 25th, 2018 5:22pm
GetHuman-gderman shared this issue with others over email
Nov 25th, 2018 5:24pm
GetHuman-gderman shared this issue with others over email
Nov 25th, 2018 5:24pm