I purchased a red boat water tour for Nov ** at *.** St Augustine Night of Light tour...

GetHuman1622107's customer service issue with Groupon from November 2018

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The issue in GetHuman1622107's own words
I purchased a red boat water tour for Nov ** at *.** St Augustine Night of Light tour. Upon arrival we were met by Jennifer who regretted having to inform us that the cruise was cancelled due to mechanical problems with the boat. Since we are checking out of our hotel today and flying back to a Atlanta there is no way we can rebook. I would like to refund . My Groupon promo code is Mceeueux Cindy Clark *****@***.com charged to MasterCard ****.
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Groupon

Customer service issue
Reported by GetHuman1622107
Nov 25th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 93426 others
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Timeline
GetHuman1622107 started working on this issue
Nov 25th, 2018 4:42pm