I purchased a red boat water tour for Nov ** at *.** St Augustine Night of Light tour...
GetHuman1622107's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1622107's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1622107's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1622107 will want to follow the link below to head to their help center. We will check on GetHuman1622107 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1622107 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1622107's own words
I purchased a red boat water tour for Nov ** at *.** St Augustine Night of Light tour. Upon arrival we were met by Jennifer who regretted having to inform us that the cruise was cancelled due to mechanical problems with the boat. Since we are checking out of our hotel today and flying back to a Atlanta there is no way we can rebook. I would like to refund . My Groupon promo code is Mceeueux Cindy Clark *****@***.com charged to MasterCard ****.
GetHuman1622107 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1622107 fixed the problem
We are waiting for GetHuman1622107 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.