Hello, I purchased a groupon for a ** minute massage with Jessica at Envy, I have calle...

GetHuman1621397's customer service issue with Groupon from November 2018

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The issue in GetHuman1621397's own words
I was trying to book a massage ... Hello, I purchased a groupon for a ** minute massage with Jessica at Envy, I have called more than *x. I have left messages,,,with no return call. This groupon expires *****. At this point I just want a refund. I do not have the time to call this person everyday. I had my daughter stop by the business to inquire about setting up the massage for me. She was told that Jessica was not there and that she returns her calls. Clearly this is not the case. Please let me know we can resolve this. *Thank you,**Carrie Doherty
I called on more than * occasions with no response after leaving messages
I want a refund, At this point, if the the person offering the massage can not call someone back to schedule an appointment from a groupon that she offered I feel that the services are not going to be of any quality
I have bout numerous groupons with no other issues
I had my daughter stop by in person to try and schedule an appointment for me and was told that Jessica returns her calls. If this were true, I would not be sending this complaint
I have an issue with Groupon too
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Groupon

** minute massage Jessica at Envy Nails
Customer service issue
Reported by GetHuman1621397
Nov 25th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1621397 started working on this issue
Nov 25th, 2018 1:47pm