I purchased a Groupon for Joey's Seafood Restaurant, ***** - **th Avenue, Edmonton, Alb...

GetHuman-mdagg's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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GetHuman-mdagg's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mdagg will want to follow the link below to head to their help center. We will check on GetHuman-mdagg later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mdagg's own words
Go out for dinner ... I purchased a Groupon for Joey's Seafood Restaurant, ***** - **th Avenue, Edmonton, Alberta. It is Groupon Number LG-JNNK-VCG*-*KSK-*KKB. We went there tonight and it is Closed. I would like a refund ASAP. Thank you.
I would like a refund. The amount I paid was **.**.
I have been a customer for a long time and made many prior purchase.
I tried to contact customer service directly from my account but the links to customer service and Help did not work.
I have an issue with Groupon too
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Customer service issue
Reported by GetHuman-mdagg
Nov 25th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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GetHuman-mdagg started working on this issue
Nov 25th, 2018 1:06am