I just bought two groupons a few minutes ago for massage. I kept trying to put in the...
GetHuman-annemhol's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-annemhol's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-annemhol's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-annemhol will want to follow the link below to head to their help center. We will check on GetHuman-annemhol later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-annemhol may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-annemhol's own words
I just bought two groupons a few minutes ago for massage. I kept trying to put in the code DECK but it wouldn't accept the code. I just called the company and they needed the groupon numbers before they could make the reservations, so I had to view the vouchers. I now realize that I probably could have used the code Deck if I had ordered the groupons separately. Can I still get the **% discount? I bought the groupons about ** minutes ago.
GetHuman-annemhol did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-annemhol fixed the problem
We are waiting for GetHuman-annemhol to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.