On Tuesday ***** I purchased a Groupon for * king bed room at a hotel in NYC - ** Gold...

GetHuman-gmzmoore's customer service issue with Groupon from November 2018

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The issue in GetHuman-gmzmoore's own words
On Tuesday ***** I purchased a Groupon for * king bed room at a hotel in NYC - ** Gold Street. The reservation is check in on December * and check out December *. As of today, (*****) the hotel still does not have my reservation. If my reservation cannot be confirmed by this weekend then I want a full refund from Groupon. I have checked on this periodically since date of purchase and this is causing great trouble. I would like a call back at ***-***-****.
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Customer service issue
Reported by GetHuman-gmzmoore
Nov 24th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman-gmzmoore started working on this issue
Nov 24th, 2018 7:22pm