Ordered a refurbished Apple iPad and an extended warranty. Received an email confirmati...

GetHuman-northgah's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-northgah will want to follow the link below to head to their help center. We will check on GetHuman-northgah later to make sure it's all set or try to help escalate.
The issue in GetHuman-northgah's own words
Ordered a refurbished Apple iPad and an extended warranty. Received an email confirmation of my order and total charges $***.**. The total charge is pending in my bank account but so is a credit from Groupon on the same day in the amount of iPad plus tax only $***.**. If this means item sold out why was I not notified? How do I go about canceling the extended warranty on an item I did not get even though you charged my account and did not notify me I was not getting item? This seems to be very questionable practice if the way this is handled.
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Groupon

Customer service issue
Reported by GetHuman-northgah
Nov 24th, 2018 - 10 mons ago
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GetHuman-northgah started working on this issue
Nov 24th, 2018 3:17pm
GetHuman-northgah indicated the issue is not fixed yet.
Nov 24th, 2018 3:22pm