We bought a trip to Turkey and also purchased an insurance policy from Gate * travel.*A...
GetHuman-daviesre's customer service issue with Groupon from November 2018
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The issue in GetHuman-daviesre's own words
We bought a trip to Turkey and also purchased an insurance policy from Gate * travel.*A “cancel for any reason policy”*When the political situation in Turkey got bad the state Department issued a “ recommended not to travel” warning so we called Gate * travel and they told us we could cancel, no problem, so we did.*They told us to call the insurance company who sent us the paperwork to cancel.*It turns out that their insurance is limited to nearly being dead or having a terrorist attack in that country, so we lost $*,***.***You are dealing with a bad company that sells misleading and fraudulent trip insurance.*Our flight went to Belgium, so we could have at least gone there.*When we realized the insurance company wouldn’t honor our cancellation, we called Gate * travel several times daily and they wouldn’t return our calls. We are considering filing this with State AG, Bob Ferguson.
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