Mistake with Purchase

GetHuman-lubabell's customer service issue with Groupon from November 2018

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The issue in GetHuman-lubabell's own words
To purchase * tickets that I can use in the beginning of January **** ... I just have booked and paid for tickets For Ripley Believe It Or Not for * people. It did not appear on the front page that these ticket can be used only on restricted dates. After paying, I saw that the tickets can be used only until * December ****, when we arrive to Gold Coast in January **** and planned to go to this attraction then...
I still want the tickets and already paid for them. It would be sad not being able to use them.
I would like that the dates on my E- tickets will be changed to January, please.*Only if it would not be possible, then please recharge the money back.*I trust that you will help me to resolve this issue.*Thank you in advance,**Lubov Cohen
I buy regularly a lot of tickets for our family holidays online and never had any problem with that. I am a new customer to Groupon, and really hope that my first experience with you will not be disappointing.
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Ripley Believe It Or Not * adult tickets
Customer service issue
Reported by GetHuman-lubabell
Nov 24th, 2018 - 10 mons ago
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Seen by 3 customers so far
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GetHuman-lubabell started working on this issue
Nov 24th, 2018 2:40am