Hello, I bought a skydiving voucher and groupon said the payment had failed. I called t...

GetHuman-amysg's customer service issue with Groupon from November 2018

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The issue in GetHuman-amysg's own words
Hello, I bought a skydiving voucher and groupon said the payment had failed. I called the bank and they said that they suspected suspicious activity so I confirmed that I had used the card to buy the voucher. They continued telling me that groupon rejected it and I would have to purchase another one, so that is what I did. Now the first payment was accepted and I have two vouchers. The problem is I was charged for two when I only needed one and would like a refund for one of them.
GetHuman-amysg did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-amysg
Nov 24th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-amysg started working on this issue
Nov 24th, 2018 1:47am