Hello, so I placed a large order today and accidentally used an old credit card for pay...

GetHuman-megfiori's customer service issue with Groupon from November 2018

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The issue in GetHuman-megfiori's own words

Hello, so I placed a large order today and accidentally used an old credit card for payment. I got a notification by email that the order could not be processed using the visa I selected and supplied me a hyperlink to click on to update my visa info- which I did (I think successfully). Oddly though, it only charged me for one item when the email contained my entire order (multiple items). Does this mean the payment only went through on that one item? OR Do I just need to wait for the other items to be processed with the new card?? Please let me know so I don’t lose these deals! Thanks so much, *Megan Fiorini

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Groupon

Customer service issue

Reported by GetHuman-megfiori

Nov 23rd, 2018 - 3 mons ago

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GetHuman-megfiori started working on this issue

Nov 23rd, 2018 11:58pm

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Hello, so I placed a large order toda...