need a groupon canceled

GetHuman-usfooddu's customer service issue with Groupon from November 2018

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The issue in GetHuman-usfooddu's own words
I've tried to cancel our Groupon since **-**-** at *am Eastern. The Hotel is as rude as they get. They will not or have not canceled our reservation. They have instructed me that Groupon handles all cancellations? This is a first for me. We had probably a dozen cancellations, our flights were canceled last minute for the holiday. So they have us as a no show for check in tonight? Even though I spoke to them Today and Wed. we just want a refund and canceled. order ***********
refund or visa will
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Groupon

hotel
Customer service issue
Reported by GetHuman-usfooddu
Nov 23rd, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman-usfooddu started working on this issue
Nov 23rd, 2018 10:10pm
GetHuman-usfooddu indicated the issue is not fixed yet.
Nov 23rd, 2018 10:17pm