my husband bought me a groupon for Therpoint Massage. I had previously had a bad exper...
GetHuman-chocofan's customer service issue with Groupon from November 2018
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-chocofan's own words
my husband bought me a groupon for Therpoint Massage. I had previously had a bad experience in which I didn't realize the fine print had changed and the groupon could only be used at face value if one had been redeemed there in the past * months. This time I made sure I had not used one there in a year. The fine print apparently changed again and now only new customers can use groupons. I'm very unhappy with this location and will never patronize it again and was told by them to contact you and request a refund
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