My Groupon was redeemed somehow before the merchant could redeem it themselves. I there...
GetHuman-rockwek's customer service issue with Groupon from November 2018
Help with my Groupon issue
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GetHuman-rockwek's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rockwek will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rockwek can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
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Name on account, Email on account, and Billing address
The issue in GetHuman-rockwek's own words
My Groupon was redeemed somehow before the merchant could redeem it themselves. I therefore have received service but they have not received their money and are demanding for me to work it out with Groupon.
GetHuman-rockwek did not yet indicate what Groupon should do to make this right.
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