Hi Team **I discovered the Groupon ticket I had purchased was a fake. Are you able to r...

GetHuman-ttek's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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GetHuman-ttek's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ttek will want to follow the link below to head to their help center. We will check on GetHuman-ttek later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ttek's own words
Hi Team **I discovered the Groupon ticket I had purchased was a fake. Are you able to refund the ticket for me please?* *Cheers,*Tina
GetHuman-ttek did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-ttek
Nov 20th, 2018 - 7 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 89492 others
1 customer following this
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Timeline
GetHuman-ttek started working on this issue
Nov 20th, 2018 10:21am