I have a full order charged to my bank account. I did not order anything at all. Then...

GetHuman1695982's customer service issue with Groupon from December 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1695982's own words
I have a full order charged to my bank account. I did not order anything at all. Then there are items that said I purchased some items back in October that I never received. I really prefer to speak to a customer service rep to explain this. I have a hot mess and don't know the *st thing to do to fix it. Someone please contact me. I have all these charges and no product. I have this full order charged to my bank account and I did NOT PLACE AN ORDER. How may I resolve this? I really must speak with someone soon.
GetHuman1695982 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1695982
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
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GetHuman1695982 started working on this issue
Dec 5th, 2018 5:13pm