Several of my orders were sent to the wrong address (in Orlando, FL). The app did not p...
GetHuman-ditraros's customer service issue with Groupon from December 2018
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The issue in GetHuman-ditraros's own words
Several of my orders were sent to the wrong address (in Orlando, FL). The app did not prompt me for an address as I was ordering, and that was the last place I had orders delivered to so that was what was in their system. I updated my address as soon as I realized the issue (within * minutes) to my current address in Illinois and when I went to each item under "My Groupons" within the "My Stuff" tab it had the correct address. However, now, the app says my items have all been delivered and I have not received any of them. Further, when I look at the list under "My Stuff" it still says the correct address, but when I look at the list under "Customer Support" it has the outdated address so it appears it did not update fully and I am missing * separate orders.
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