I purchased * Groupons on Nov * order * ********** for admission to Six Flags Over Texa...
GetHuman1695503's customer service issue with Groupon from December 2018
Help with my Groupon issue
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GetHuman1695503's next move: go to the Groupon help center.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1695503's own words
I purchased * Groupons on Nov * order * ********** for admission to Six Flags Over Texas Holiday in the Park. I was planning to use them at my family's annual trip to San Antonio. When we had already paid for parking and were trying to enter the park, we were told that the Groupons would not be honored at that location and were only good in Dallas. I had spent time reading the fine print to make sure the dates and hours were going to coincide with our trip. I saw nothing there that would have made me doubt we could use these at Six Flags in San Antonio. **We had to buy season passes on the spot to avoid a disaster for our three children. It cost us almost $*** dollars.**I spent considerable time on an instant chat help line with a Groupon representative who assured me he was going to advance this to his manager to help me. I have heard nothing. **My phone number and email are ***-***-**** *****@***.com
GetHuman1695503 did not yet indicate what Groupon should do to make this right.
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