I want to return it and get my money back I am not and engineer and can't make it work

GetHuman-emackerm's customer service issue with Groupon from December 2018

Help with my Groupon issue
The issue in GetHuman-emackerm's own words
changing sockets ... cat house is defective . It does not heat up at all and zippers are broken. I can not fix the problem I want to return item it is defective
this is junk (product)
money back *return product
I do not remember I expect the product to work
I am not an engineer an d can not fix a heating problem and broken zippers
I have an issue with Groupon too
How GetHuman-emackerm fixed the problem
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Customer service issue
Reported by GetHuman-emackerm
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
Seen by 4 customers so far
Similar issue to 106827 others
0 customers following this
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GetHuman-emackerm started working on this issue
Dec 5th, 2018 4:14pm
GetHuman-emackerm indicated the issue is not fixed yet.
Dec 5th, 2018 4:16pm