Hello, I bought a groupon voucher for Colorland for * x phonebooks. I wasn't sure if i...

GetHuman-carokean's customer service issue with Groupon from December 2018

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The issue in GetHuman-carokean's own words
Hello, I bought a groupon voucher for Colorland for * x phonebooks. I wasn't sure if it was * separate books or * copies so I rang them. The lady told me it could be used for * separate books classic or exclusive. SO I created an exclusive book. TEH code won't work with this now! I spoke with colorland again and she said the book types have to be the same. ie * x classic or * x exclusive! I have spent loads of time on these and I have * young kids (*, *, * and * months!) so I do not have much time!! Anyway..she suggested that I contact you and that you may be able to issue * separate codes instead of * and this would allow me to redeem both books! Please help!! Thanks Caroline
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Groupon

Customer service issue
Reported by GetHuman-carokean
Dec 5th, 2018 - 2 mons ago
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GetHuman-carokean started working on this issue
Dec 5th, 2018 3:21pm