I went to redeem a voucher downloaded the Groupon voucher, it said mark as used. I went...
GetHuman1575640's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1575640's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1575640's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1575640 will want to follow the link below to head to their help center. We will check on GetHuman1575640 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1575640 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1575640's own words
I went to redeem a voucher downloaded the Groupon voucher, it said mark as used. I went to redeem the voucher put in all the information. I put the redemption code SBSPZHAX in the gift card area instead of the discount code section. I went to re enter it and it said the code was expired. The original order was placed July **, **** * **********. My name is Vanessa Roark my phone * is *** ***-*****This is for Lake Travis Ziplines. I went back to my order and it said I used it on Nov. **, which I didn't because it won't let me make the online reservation. Please call me so we can get my reservation in, as I wanted to use this for next week before they are all booked up...
GetHuman1575640 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1575640 fixed the problem
We are waiting for GetHuman1575640 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.