I ordered a queen size bed (headboard and frame included) called Dracy Luxe. The bed is...

GetHuman1573935's customer service issue with Groupon from November 2018

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The issue in GetHuman1573935's own words
I ordered a queen size bed (headboard and frame included) called Dracy Luxe. The bed is a royal blue. When the bed arrived it only contained the headboard, not the frame. The instructions inside the box showed how to put the entire bed together confirming that the entire bed frame was supposed to be shipped together. So as of now I have no bedframe so therefore I have no bed and it’s been approx a week since I live chatted with a Groupon employee and I’ve heard nothing. Please help.
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Groupon

Customer service issue
Reported by GetHuman1573935
Nov 16th, 2018 - a yr ago
I have an issue with Groupon too
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Timeline
GetHuman1573935 started working on this issue
Nov 16th, 2018 8:45pm