Order *********** *Bought the groupon in July, expiring on November **, ****. Tried to...
GetHuman-jaytin's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-jaytin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jaytin's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jaytin will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jaytin can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jaytin may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jaytin's own words
Order *********** *Bought the groupon in July, expiring on November **, ****. Tried to call to make an appointment but can only be done on a website. Have to pay a non-refundable payment even for Groupon. Does not make sense. I am not willing to pay another $**.** that I cannot get back if there is no balance to the services I receive. This information was not disclosed at the time of the purchase. I want my money back please. This is not good business practice.
GetHuman-jaytin did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jaytin fixed the problem
We are waiting for GetHuman-jaytin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.