Order *********** *Bought the groupon in July, expiring on November **, ****. Tried to...

GetHuman-jaytin's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jaytin's own words
Order *********** *Bought the groupon in July, expiring on November **, ****. Tried to call to make an appointment but can only be done on a website. Have to pay a non-refundable payment even for Groupon. Does not make sense. I am not willing to pay another $**.** that I cannot get back if there is no balance to the services I receive. This information was not disclosed at the time of the purchase. I want my money back please. This is not good business practice.
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Customer service issue
Reported by GetHuman-jaytin
Nov 15th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
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GetHuman-jaytin started working on this issue
Nov 15th, 2018 3:37pm