the clock radio with cd player is not ***% working - radio is ok but cd player does not woprk.

GetHuman-repachne's customer service issue with Groupon from November 2018

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The issue in GetHuman-repachne's own words
return this non-working item and have it replaced ... I purchased a Jensen clock radio with cd player oct. **** ( Item *********) - I never opened it until yesterday as my old clock radio was working ok, but . **the radio works fine - but the cd player does not work.*I don't think I should have to pay to have it repaired - it is brand new. I did discard the box when I opened it thinking all would be ok because it was brand new.**Will you replace the item -? and send me a prepaid shipping label so I can return this item.
replace this non-working item with a working item.
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Jensen AM*FM Dual Alarm Clock Radio with top loading cd player Order * *********
Customer service issue
Reported by GetHuman-repachne
Nov 12th, 2018 - 4 mons ago
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GetHuman-repachne started working on this issue
Nov 12th, 2018 5:08am