I ordered a tens unit and ems slippers for **.**. I only got ems slippers. The seller s...
GetHuman1541299's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1541299's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1541299's own words
I was trying to get the tens unit as stated on the groupon. ... I ordered a tens unit and ems slippers for **.**. I only got ems slippers. The seller said it is just for slippers and doesn't say tens. But it does say tens and it does not say tens not included. False advertising. I want a refund.
Andrew said the tens isnt shown on groupon which it is. No where does it state Tens not included as Andrew stated.
I want a refund or the Tens unit. The slippers are way to small amd dont fot a mens size **. Total false advertisement
I have been a groupon customer for at least * yrs. Haven't had an issue.
Speaking with Andrew from the company
I have an issue with Groupon too
How GetHuman1541299 fixed the problem
We are waiting for GetHuman1541299 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.