Hello. I am contacting about a groupon I bought a couple days ago to redeem yesterday...

GetHuman1541155's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1541155 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1541155 can let us know if they help or not.
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Before contacting them, items GetHuman1541155 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1541155's own words
Hello. I am contacting about a groupon I bought a couple days ago to redeem yesterday. It was for a full synthetic oil change. The fine print read the following:**Oil Change includes:*Oil changes are good for up to * quarts only.*Floor vacuuming*Tire inflation*Complementary air freshener*Window cleaning*** point inspection.**I only received the * qt oil change. I really was looking forward to the floor vacuuming, air refreshener window clean, inspection and tire inflation as they were much needed. My tire pressure's still low and will need to bring it in to another place. So, of the * things I paid for, i received only one of the *, which was the oil change. I bought this groupon not primarily because of the oil change, but the other * things included. Therefore, I'm asking for a partial refund.

GetHuman1541155 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman1541155
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 83180 others
0 customers following this


GetHuman1541155 started working on this issue
Nov 11th, 2018 7:11pm