I purchased a Groupon for a massage. I started a trade-in of that Groupon for a differe...

GetHuman-evankim's customer service issue with Groupon from November 2018

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The issue in GetHuman-evankim's own words
I purchased a Groupon for a massage. I started a trade-in of that Groupon for a different product. When I purchased the new Groupon, there was an error that caused my Groupon to be automatically canceled*refunded.**The error cites a payment issue so I double checked my billing information and verified everything was correct. However, when I attempt to re-purchase the Groupon, I am still presented with the same issue. **I'm not sure what's wrong because I am using the same credit card to purchase the new Groupon as was used to purchase the Groupon that is being traded-in.
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Groupon

Customer service issue
Reported by GetHuman-evankim
Nov 11th, 2018 - 9 mons ago
I have an issue with Groupon too
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GetHuman-evankim started working on this issue
Nov 11th, 2018 4:19pm
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Nov 11th, 2018 4:20pm