I wrote earlier, and even though it says responses require ** hours, I don’t know what...

GetHuman-wallmin's customer service issue with Groupon from November 2018

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The issue in GetHuman-wallmin's own words
I wrote earlier, and even though it says responses require ** hours, I don’t know what type of response to expect (email, phone, or chat, and I don’t know what to do if I miss the chance to talk to you because of distraction or signal) but the website has changed which worries me. Now it will not let me edit but when I go to look at the details it still gives me the ferret with the curiosity message. Wait, I am the person who emailed about getting too many Cobb plaza tickets and when I talked to the manager about how they would work this time and the policy, he informed me it has changed, so I tried to go to the edit button, cancel the ticket, with the reason that I purchased too many and I got error messages. * with a ferret saying “curiosity killed the internet” and the other was just an error message *** or *** I think. Last time I emailed you because I wanted to let you know I was trying multiple times within the ** hour window on the same night and the following morning. I tried to do it again just now. Now the edit option is gone. That is why I am emailing you again. I wanted to let you know that I am trying to follow the directions you gave and I keep getting the error messages. Please help and advise. Thank you Mindy

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Groupon

Customer service issue
Reported by GetHuman-wallmin
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 83062 others
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GetHuman-wallmin started working on this issue
Nov 11th, 2018 2:09pm