While on vacation on November **, ****, I purchased a groupon for two tickets for Hatfi...
GetHuman-jmcnei's customer service issue with Groupon from November 2018
11 views | 83036 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-jmcnei's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-jmcnei got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jmcnei may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jmcnei's own words
While on vacation on November **, ****, I purchased a groupon for two tickets for Hatfield and McCoy Dinner Show. Once purchased I contacted Hatfield and McCoy to reserve two seats at the show but was then told there were no seats available at any of their shows for that day. I went back to Groupon to cancel my order several times and an error notification came up and stated to try again later. I called Hatfield and McCoy and found out they wouldn’t have money and that it’s Groupon I needed to speak with. Upon several attempts I called Groupon to only get a pre-recorded message stating that I could complete all my issues online. I have tried so many times to get my refund but have not been able to do so.
GetHuman-jmcnei did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jmcnei fixed the problem
We are waiting for GetHuman-jmcnei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.