While on vacation on November **, ****, I purchased a groupon for two tickets for Hatfi...
GetHuman-jmcnei's customer service issue with Groupon from November 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jmcnei's own words
While on vacation on November **, ****, I purchased a groupon for two tickets for Hatfield and McCoy Dinner Show. Once purchased I contacted Hatfield and McCoy to reserve two seats at the show but was then told there were no seats available at any of their shows for that day. I went back to Groupon to cancel my order several times and an error notification came up and stated to try again later. I called Hatfield and McCoy and found out they wouldn’t have money and that it’s Groupon I needed to speak with. Upon several attempts I called Groupon to only get a pre-recorded message stating that I could complete all my issues online. I have tried so many times to get my refund but have not been able to do so.
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