On October **,**** I placed an order through Groupon for a leather photo book **” x...

GetHuman1530848's customer service issue with Groupon from November 2018

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The issue in GetHuman1530848's own words
On October **,**** I placed an order through Groupon for a leather photo book **” x* ***” for $*.** with PrinterPix. However, I couldn’t get the voucher. When I tapped view voucher I received Groupon temporarily unavailable (message saying”either updating the site or because someone spilled coffee on it again . . .) I’ve been trying to reach someone for two weeks to no avail. Printerpix can’t help me because they need the redemption code which I can’t get from you. Yesterday I emailed a message to *****@***.com of my frustration with pictures of “view my voucher” and what message I received back. I have not received an answer as of yet. I then sent another email and no answer. Furthermore. I have my book all ready to go with Printerpix, but can’t complete it without my voucher and redemption code. I’m hoping to get some help here. Linda Lincoln *****@***.com**-***-***-****

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Groupon

Customer service issue
Reported by GetHuman1530848
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 82013 others
0 customers following this

Timeline

GetHuman1530848 started working on this issue
Nov 9th, 2018 5:45pm