I am trying to redeem my Groupon order (LG-FNSB-JRCW-PG**-MKSM) for ** bottles of Sauvi...

GetHuman1528137's customer service issue with Groupon from November 2018

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The issue in GetHuman1528137's own words
I am trying to redeem my Groupon order (LG-FNSB-JRCW-PG**-MKSM) for ** bottles of Sauvignon Blanc. When I clink the link to the Splash wines site, I am automatically directed here: http:**groupon.splashwines.com*sauvignon-blanc***I am offered * choices. One to redeem ** bottles of wine or pay $** more for ** of premium wine. With either order, once I "Add to Cart" and fill out all the fields including the redemption code, I receive the following message: "Your cart does not meet the requirements for the GRPNSB**-*MM*RJ discount code."**This is probably because I ordered ** bottles of wine, not **, but those are the only choices I'm given when I click on the Groupon links to redeem.**This is my first Groupon purchase. What am I doing wrong? I'm ready to ask my bank to demand refund on the purchase as I feel I'm being defrauded,

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Groupon

Customer service issue
Reported by GetHuman1528137
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 81736 others
0 customers following this

Timeline

GetHuman1528137 started working on this issue
Nov 9th, 2018 5:29am

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