Hello my name is Debra Fox.I am contacting you about a company called"Qualtry".You hav...

GetHuman-debrafox's customer service issue with Groupon from November 2018

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The issue in GetHuman-debrafox's own words
I was trying to get my order or a refund ... Hello my name is Debra Fox.I am contacting you about a company called"Qualtry".You have had Groupon's for this company in the past and that's how I found them I ordered some things from them about * months ago the promise delivery in *-** business days.I still have not gotten the order and have tried to call and sent several emails.No one has responded . I went to their web site and looked at reviews from other customers and found out that this is an ongoing problem with this company They will not ship the product or give a refund .I am contacting the State Attorney General in both my state and their state.I love Groupon we buy them at home and when we travel and have never had a problem, but this company is not a reputable company if you go on the web site and look at all the reviews you can see that hundreds of people have also had this problem they have called them a fraud , rip off, scam and alot of other things I don't want to repeat.. lol I know from past experience that your company stands behind the companies that you sell for and I just thought you might want to be aware of "Qualtry" and how they do business.They have hundreds of complaints with the Better Business Bureau. *Thank you for all you do for your customers and I fully intend to keep my eye open for more great deals *Thank you*Debra Fox ***-***-********* Bell Drive*Midwest City, Oklahoma ***********@***.com
I bought this as a birthday gift for my sister. I made sure I ordered in plenty of time and now her birthday is gone and this could have been the perfect gift
I want my items shipped in the next *-** business days or I want a refund
I'm a new customer to Qualtry not a new customer to Groupon. I expected to receive my order in a timely manner and of good quality, since I found them on Groupon. I buy lots of stuff online and have family and friends that do as well. When I find a good service or product I am usually a repeat customer and they can count on me telling others about it
I have tried contacting them by phone and email several times.I get no response at all .
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Customer service issue
Reported by GetHuman-debrafox
Nov 9th, 2018 - 4 years ago
Seen by 102 customers so far
Similar issue to 81699 others
0 customers following this
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GetHuman-debrafox started working on this issue
Nov 9th, 2018 2:56am
GetHuman-debrafox shared this issue with friends on Facebook
Nov 9th, 2018 2:57am
GetHuman-debrafox indicated the issue is not fixed yet.
Nov 9th, 2018 10:50pm
GetHuman-debrafox indicated the issue is not fixed yet.
Nov 9th, 2018 10:53pm
GetHuman-debrafox indicated the issue is not fixed yet.
Nov 9th, 2018 10:58pm
GetHuman-debrafox indicated the issue is not fixed yet.
Nov 9th, 2018 11:08pm

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