I have sent an email yesterday with no response. It is disheartening that there is no...
GetHuman-kaylaze's customer service issue with Groupon from November 2018
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Help with my Groupon issue
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GetHuman-kaylaze's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kaylaze will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kaylaze can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-kaylaze's own words
I have sent an email yesterday with no response. It is disheartening that there is no way to reach an actual person for such a large and prosperous company such as Groupon. It makes me wonder why? I have been hearing mode and more people dissatisfied with Groupon. I have been a long time consumer of Groupon deals. However, this experience has left me cautious about purchasing Groupons in the future. I hope that I can get this situation resolved in a timely manner. *In case my opinion has been heard, I would prefer a phone call to resolve this. ***) ***-****. **I need to speak to someone regarding a recent Groupon that I purchased. Somehow it charged me for far more than I intended to purchase.
GetHuman-kaylaze did not yet indicate what Groupon should do to make this right.
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