I have sent an email yesterday with no response. It is disheartening that there is no...

GetHuman-kaylaze's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kaylaze will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kaylaze can let us know if they help or not.
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The issue in GetHuman-kaylaze's own words
I have sent an email yesterday with no response. It is disheartening that there is no way to reach an actual person for such a large and prosperous company such as Groupon. It makes me wonder why? I have been hearing mode and more people dissatisfied with Groupon. I have been a long time consumer of Groupon deals. However, this experience has left me cautious about purchasing Groupons in the future. I hope that I can get this situation resolved in a timely manner. *In case my opinion has been heard, I would prefer a phone call to resolve this. ***) ***-****. **I need to speak to someone regarding a recent Groupon that I purchased. Somehow it charged me for far more than I intended to purchase.

GetHuman-kaylaze did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman-kaylaze
Nov 8th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 81397 others
0 customers following this

Timeline

GetHuman-kaylaze started working on this issue
Nov 8th, 2018 7:09pm

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