Stop offering offers for Qualtry!!!!! They are terrible!!!!

GetHuman1524762's customer service issue with Groupon from November 2018

8 views | 81333 similar | 0 following
Help with my Groupon issue
GetHuman1524762's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1524762 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1524762 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1524762's own words
Order using coupon ... Purchased a coupon for ** cutting boards through Qualtry. Have attempted several times to use. Will not accept code!!!! Emailed them for support, the email response was followed and STILL coupon code will not be excepted!!!! There is no way to speak to a live person for customer service. I'm quite frustrated!!!! Have use Groupon many times and in past have had great experiences with all selected companys. But this had become a nightmare. Yes, coupon is marked redeemed but see no recourse but to request refund. Please help by refunding to original payment sourse. Carol McGovern
Qualtry wll not honor coupon
Refund coupon cost to original payment sourse.
Have used Groupon many time and have referred many time to famt and friends
Everything!!!
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Groupon

Qualtry cutting boards
Customer service issue
Reported by GetHuman1524762
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 81333 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1524762 started working on this issue
Nov 8th, 2018 6:10pm
GetHuman1524762 indicated the issue is not fixed yet.
Nov 8th, 2018 6:11pm

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