I alredy contact groupon with email last sunday **** and I got reply from groupon last...

GetHuman-kuniyo_'s customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kuniyo_'s own words
I alredy contact groupon with email last sunday **** and I got reply from groupon last night.*answer is not refund.*i bought voucher **** saturday morning and try use sunday morning.*but cafe staff said to me already used this voucher when he was scanning my voucher.*I arrived before * o'clock at cafe and my voucher was used already .*used time is ********* *:***yes, i was there this time in cafe.*I dont know this is system errors or someone have same voucher number and used already ,*I have witness , He is working this cafe and he know we couldn't any order that day. and I have his contact number too. *I need proof how I used this voucher already. cafe have videos camera ? *How about groupon system and cafe receipt. I spend $** and I couldn't use and wasted time. *I can not wait *days because already waiting couple days. *please give me proof how i used this voucher. how investigation this situation. just contact cafe and believe them ? thats it? *not thinking about cafe staff scanning twice thats why used same time.?*or system errors ? someone have same voucher ?*Please contact me ASAP .

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Groupon

Customer service issue
Reported by GetHuman-kuniyo_
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 81251 others
0 customers following this

Timeline

GetHuman-kuniyo_ started working on this issue
Nov 8th, 2018 4:59pm

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