REF: ********* WAXING POT**Hello, I bought a voucher as per the details above and have...
GetHuman-elaspech's customer service issue with Groupon from November 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-elaspech's own words
REF: ********* WAXING POT**Hello, I bought a voucher as per the details above and have been unable to make contact to arrange an appointment - I think this is the scam. When I first contacted the company by email, I was told that my email had gone to a junk mailbox and that is why I was not contacted as requested. I then went away for the summer and realising that the voucher would expire on *****, I made several attempts to make an appointment before that date. I left telephone messages, I sent text messages and I went to the premises in person, all to no avail. The voucher expired on ***** and even though I said I would be making a formal complaint I have heard nothing from the WAX POT. Please can you let me know how I can get my money back and why you are promoting such a disreputable company.**Thank you!**Ela
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