REF: ********* WAXING POT**Hello, I bought a voucher as per the details above and have...

GetHuman-elaspech's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elaspech will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-elaspech can let us know if they help or not.
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Top Tip from another customer
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The issue in GetHuman-elaspech's own words
REF: ********* WAXING POT**Hello, I bought a voucher as per the details above and have been unable to make contact to arrange an appointment - I think this is the scam. When I first contacted the company by email, I was told that my email had gone to a junk mailbox and that is why I was not contacted as requested. I then went away for the summer and realising that the voucher would expire on *****, I made several attempts to make an appointment before that date. I left telephone messages, I sent text messages and I went to the premises in person, all to no avail. The voucher expired on ***** and even though I said I would be making a formal complaint I have heard nothing from the WAX POT. Please can you let me know how I can get my money back and why you are promoting such a disreputable company.**Thank you!**Ela

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Groupon

Customer service issue
Reported by GetHuman-elaspech
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 81164 others
0 customers following this

Timeline

GetHuman-elaspech started working on this issue
Nov 8th, 2018 3:31pm
GetHuman-elaspech shared this issue with friends on Facebook
Nov 8th, 2018 3:32pm
GetHuman-elaspech shared this issue with followers on Twitter
Nov 8th, 2018 3:33pm

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