Done explaining. Done with the online support. Called about fraud when the email actu...

GetHuman-rnitekma's customer service issue with Groupon from November 2018

2 views
 | 
78526 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-rnitekma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rnitekma's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rnitekma will want to follow the link below to head to their help center. We will check on GetHuman-rnitekma later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rnitekma may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-rnitekma's own words
I was trying to report possible fraud ... Done explaining. Done with the online support. Called about fraud when the email actually from them . Your inability to answer or provide me an actual person is frustrating. Hours wasted. *Probably done with groupon.
Too much time between response and needed better clarification.
To talk to someone about how you handled my request.
Since it began.
It appears there was nothing involved just aggravation caused by your initial email that had no bearing on me.
I have an issue with Groupon too
How GetHuman-rnitekma fixed the problem
We are waiting for GetHuman-rnitekma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-rnitekma fixes it.
This email address isn't valid

Groupon

Trying to get an answer from your service department
Customer service issue
Reported by GetHuman-rnitekma
Nov 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 78526 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rnitekma started working on this issue
Nov 3rd 10:01pm