I have tried placing an order with several items (Groupons) * times now, and I keep get...
GetHuman1482903's customer service issue with Groupon from November 2018
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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1482903 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1482903 can let us know if they help or not.
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The issue in GetHuman1482903's own words
I have tried placing an order with several items (Groupons) * times now, and I keep getting the order confirmation email directly followed by a "Problem With Your Groupon Order" email. I tried following their steps, including "verifying" my account, which confused me since this is not the first time I've purchased "Goods" through Groupon. I would just give up, but most of the items are Christmas presents that I haven't seen anywhere else. I'm attempting to use my PayPal account for the purchase, and even though there's nothing on my PayPal Summary*Recent Activity, and Groupon shows them as "Refunded" I'm worried I'm going to get * orders of the exact same items if*when this ever gets resolved. Also, even though PayPal doesn't show any activity, I do have * pending charges to Groupon, on the card I'm using through PayPal, on my account transactions for that card.
GetHuman1482903 did not yet indicate what Groupon should do to make this right.
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