I have tried placing an order with several items (Groupons) * times now, and I keep get...
GetHuman1482903's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1482903's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1482903's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1482903 will want to follow the link below to head to their help center. We will check on GetHuman1482903 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1482903 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1482903's own words
I have tried placing an order with several items (Groupons) * times now, and I keep getting the order confirmation email directly followed by a "Problem With Your Groupon Order" email. I tried following their steps, including "verifying" my account, which confused me since this is not the first time I've purchased "Goods" through Groupon. I would just give up, but most of the items are Christmas presents that I haven't seen anywhere else. I'm attempting to use my PayPal account for the purchase, and even though there's nothing on my PayPal Summary*Recent Activity, and Groupon shows them as "Refunded" I'm worried I'm going to get * orders of the exact same items if*when this ever gets resolved. Also, even though PayPal doesn't show any activity, I do have * pending charges to Groupon, on the card I'm using through PayPal, on my account transactions for that card.
GetHuman1482903 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1482903 fixed the problem
We are waiting for GetHuman1482903 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.