I have tried placing an order with several items (Groupons) * times now, and I keep get...

GetHuman1482903's customer service issue with Groupon from November 2018

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The issue in GetHuman1482903's own words
I have tried placing an order with several items (Groupons) * times now, and I keep getting the order confirmation email directly followed by a "Problem With Your Groupon Order" email. I tried following their steps, including "verifying" my account, which confused me since this is not the first time I've purchased "Goods" through Groupon. I would just give up, but most of the items are Christmas presents that I haven't seen anywhere else. I'm attempting to use my PayPal account for the purchase, and even though there's nothing on my PayPal Summary*Recent Activity, and Groupon shows them as "Refunded" I'm worried I'm going to get * orders of the exact same items if*when this ever gets resolved. Also, even though PayPal doesn't show any activity, I do have * pending charges to Groupon, on the card I'm using through PayPal, on my account transactions for that card.

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Groupon

Customer service issue
Reported by GetHuman1482903
Nov 3rd, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 78272 others
0 customers following this

Timeline

GetHuman1482903 started working on this issue
Nov 3rd, 2018 7:12pm