I purchased a duvet set on **.**.** which I never received. I have since contacted...

GetHuman1482864's customer service issue with Groupon from November 2018

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The issue in GetHuman1482864's own words
I purchased a duvet set on **.**.** which I never received. I have since contacted you via email and was told the purchase amount would be credited into my account the **.**.** my credit it still showing zero so no refund has been given. Since then I purchased a *nd duvet set on **.**.** and was told * days however it has now been * days and states on my account preparing to ship? This is awful customer service.
GetHuman1482864 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1482864
Nov 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 78272 others
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GetHuman1482864 started working on this issue
Nov 3rd 6:52pm