I purchased a carpet cleaning service on Oct. *th, scheduled for Nov. *. I was in touch...

GetHuman1474334's customer service issue with Groupon from November 2018

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The issue in GetHuman1474334's own words
I purchased a carpet cleaning service on Oct. *th, scheduled for Nov. *. I was in touch with the company before I purchased to check on their methods. Then I called groupon back to secure the purchase. When they came yesterday, they told me it the cleaning amount was due as well as a couple of other services I had done. I wasn't sure if I had already paid so I called Curtis E. Carpets to clarify. She said I should have been given a certificate with a code and she would need that number. I don't recall being given any such voucher but the amount was taken from my bank account from groupon on Oct. *th, the day I ordered it. So I have paid for their services twice. Can you look up my order and get me the code number she needs or tell me what I am supposed to do???
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Groupon

Customer service issue
Reported by GetHuman1474334
Nov 2nd, 2018 - a mon ago
I have an issue with Groupon too
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Timeline
GetHuman1474334 started working on this issue
Nov 2nd 11:48pm