I made reservations through Groupon for a two-night stay (Nov *-*) at Vision Quest Safa...

GetHuman-jlpl's customer service issue with Groupon from November 2018

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The issue in GetHuman-jlpl's own words
I made reservations through Groupon for a two-night stay (Nov *-*) at Vision Quest Safari in Watsonville. A very dear friend of ours died this morning while undergoing a double lung transplant. I was told by Priscilla at Vision Quest that because they sold out we could not reschedule and because we didn’t cancel * days in advance we would not receive a refund for the cancellation. Well, not only did we not know when our friend would get his lungs, but his death is a complete shock to us. I don’t know what else to say but I can definitely use some help with this issue.*Thank you for any help you can give*Joan Boffa-Dentone *Groupon order * **********
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Customer service issue
Reported by GetHuman-jlpl
Nov 2nd, 2018 - a mon ago
I have an issue with Groupon too
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GetHuman-jlpl started working on this issue
Nov 2nd 8:04pm