I made reservations through Groupon for a two-night stay (Nov *-*) at Vision Quest Safa...

GetHuman-jlpl's customer service issue with Groupon from November 2018

1 view
 | 
77916 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-jlpl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jlpl's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jlpl will want to follow the link below to head to their help center. We will check on GetHuman-jlpl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jlpl may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jlpl's own words
I made reservations through Groupon for a two-night stay (Nov *-*) at Vision Quest Safari in Watsonville. A very dear friend of ours died this morning while undergoing a double lung transplant. I was told by Priscilla at Vision Quest that because they sold out we could not reschedule and because we didn’t cancel * days in advance we would not receive a refund for the cancellation. Well, not only did we not know when our friend would get his lungs, but his death is a complete shock to us. I don’t know what else to say but I can definitely use some help with this issue.*Thank you for any help you can give*Joan Boffa-Dentone *Groupon order * **********
GetHuman-jlpl did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jlpl fixed the problem
We are waiting for GetHuman-jlpl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jlpl fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-jlpl
Nov 2nd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 77916 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jlpl started working on this issue
Nov 2nd 8:04pm