Purchased A Groupon in August. Prior to my purchase I called Brenda’s Cleaning and mad...

GetHuman1472623's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1472623 will want to follow the link below to head to their help center. We will check on GetHuman1472623 later to make sure it's all set or try to help escalate.
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The issue in GetHuman1472623's own words
Purchased A Groupon in August. Prior to my purchase I called Brenda’s Cleaning and made sure that I did not have to use it until I activated the Groupon and I confirmed that the first time I would use it and the voucher would be activated that would be the date of activation and I would have ** days to use it. I will send you documentation of the first day of activation September **, **** (redeemed) I called Brenda’s Cleaning to get an appointment and they said that my Groupon was no longer applicable and expired. What should I do? Can I get a refund or do they need to allow me to use it? Call me at************ *Groupon *LG-*CG*-*M**-ZC*B-HYNJ
GetHuman1472623 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1472623
Nov 2nd, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 77864 others
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Timeline
GetHuman1472623 started working on this issue
Nov 2nd 6:44pm
GetHuman1472623 shared this issue with others over email
Nov 2nd 6:51pm