I bought * tickets to go on hot-air balloon ride back in July ****. We have had to re b...
GetHuman1470655's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1470655's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1470655's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1470655 will want to follow the link below to head to their help center. We will check on GetHuman1470655 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1470655 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1470655's own words
I bought * tickets to go on hot-air balloon ride back in July ****. We have had to re book * times due to weather. I have paid with taxes $***.**. as a single mom of * kids who saved up to b able to go. Only to not b able to go. I'm am Beyond frustrated with his whole experience. And with christmas less then * months away Hopin I can give them a better Christmas then what their summer was . To me ***.** is alot of money . I work at * jobs while raising * kids. By myself. I need a refund.*Thanks.. Rebekah
GetHuman1470655 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1470655 fixed the problem
We are waiting for GetHuman1470655 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.