Last August **** I used Groupon and had a microblading done by Dasha (the technician) w...
GetHuman-everyan's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-everyan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-everyan's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-everyan will want to follow the link below to head to their help center. We will check on GetHuman-everyan later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-everyan may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-everyan's own words
Last August **** I used Groupon and had a microblading done by Dasha (the technician) who had a booth at a hair Salon, in Brooklyn, NY. Dasha's number is *** *** ****. I tried reaching out to her, because I bought another Groupon to have another microblading done and paid for it on my VISA on July *, ****. I was unable to find an actual voucher number to redeem, but I did get something on my I Phone which said I could redeem it.*In doing so, it shows I actually had the *nd micro done, which I did not.*I screwed something up on my phone because I wasn't able to find it anymore on my account. I'm not good with technology and have disputed this with you through Capital One my credit card co. Groupon sent something back to them which is illegible (can't read it) yet it shows it was redeemed. Yes, redeemed by me, by mistake on my phone. Service not provided. Charge was for $***.**. I am sick over this not only because of the $ but I really liked her service. Dasha told me I have to go back to you and she now works from her home.*PLEASE, can someone help me.
GetHuman-everyan did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-everyan fixed the problem
We are waiting for GetHuman-everyan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.