I have a "never expire" on my PAID Groupon from earlier this year and now cannot find a...

GetHuman-naturega's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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The issue in GetHuman-naturega's own words
I have a "never expire" on my PAID Groupon from earlier this year and now cannot find a way to connect it to a new order or even use the credit for something else. This is what it says:**The promotional period for your deal "One-Year, Six-Issue Subscription to*National Geographic Little Kids Magazine" ended March *, ****. The*amount paid ($**.**) will never expire and may be applied toward the*original goods or services specified on this voucher,**This was the original number:*GP**********How do I use this credit?
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Customer service issue
Reported by GetHuman-naturega
Nov 1st, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
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GetHuman-naturega started working on this issue
Nov 1st 9:48pm
GetHuman-naturega shared this issue with others over email
Nov 1st 9:48pm