Hola,**realic* un pedido de * maletas que me cancelaron. En el correo de cancelaci*n, s...

GetHuman1463900's customer service issue with Groupon from November 2018

1 view
 | 
77149 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1463900's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1463900's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1463900 will want to follow the link below to head to their help center. We will check on GetHuman1463900 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1463900 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1463900's own words
Hola,**realic* un pedido de * maletas que me cancelaron. En el correo de cancelaci*n, se indicaba un link para volver a hacer el pedido del set de * maletas, y eso hice, volver a comprarlo. Cu*l ha sido mi sorpresa cuando he recibido en casa s*lo una maleta en lugar de las tres. Me siento estafada, y quiero que se me devuelva el dinero (incluidos los gastos de env*o), y que recojan el pedido, ya que no es lo que compr*.**La cuenta desde la que realic* el pedido es *****@***.com.**Agradezco den soluci*n a este problema urgentemente.**Un saludo,**Yolanda L*pez
GetHuman1463900 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1463900 fixed the problem
We are waiting for GetHuman1463900 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1463900 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1463900
Nov 1st, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 77149 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1463900 started working on this issue
Nov 1st 2:34pm